Business Web Development and Hosting

Home Business Websites

Unlike small business websites, home-based businesses do not have an existing front, whether a retail outlet or office. Therefore, their web presence becomes that much more important. In many cases, it can provide a first point of contact between the customer and the business.

Everything that applies to small business websites also applies to home business web sites.

Where home based businesses differ, however, is the emphasis for online customer service. The advantage of online customer service is it removes the need for dedicated customer service staff, something beyond many home-based businesses. In order to be effective, however, the customer must be able to query the business in an efficient manner from the website. At the very least an email address must be provided, but online feedback forms should also be made available.

<-- Previous   Next -->